Chav Maharashtrachi provides customers with convenient and secure payment options for purchases made through our website. This Payments Policy explains the terms applicable to payments and transactions made through the Chav Maharashtrachi platform.
1. Payment Methods
Customers may use the payment methods made available at checkout, which may include:
- Credit Cards
- Debit Cards
- Net Banking
- UPI
- Other online payment methods supported by our payment gateway
- Cash on Delivery (where available)
Payment options may vary depending on the order, delivery location and other applicable conditions.
2. Payment Currency
All payments for purchases made through our website must be made in Indian Rupees (INR/₹).
We do not facilitate purchases through other currencies on the Chav Maharashtrachi platform.
3. Payment Authorization
While using any payment method available on our website, Chav Maharashtrachi will not be responsible for losses or damages arising directly or indirectly due to:
- Lack of authorization for a transaction.
- Exceeding a payment limit or limit set by the customer's bank or financial institution.
- Payment-related technical or transaction issues.
- Declining of a transaction by the bank, payment provider or financial institution for any reason.
4. Payment Verification
For security and fraud-prevention purposes, Chav Maharashtrachi may request additional information or supporting documents in certain circumstances to verify a payment or transaction.
Such information may include, where reasonably required and legally permitted:
- Government-issued identification
- Address proof
- Transaction-related information
- Other information necessary for payment verification
This verification is intended to help maintain a safe and secure online shopping environment.
5. Transaction Terms
When you place an order on our website, you agree to pay the applicable product price, shipping charges and any other charges displayed at checkout.
Chav Maharashtrachi may use authorized payment service providers and payment gateways to facilitate the collection and processing of payments.
6. Role of Payment Service Providers
Payment processing may be facilitated through third-party payment gateways, banks and other authorized payment service providers.
Chav Maharashtrachi is not a bank or financial institution. Payment facilities are provided through authorized payment infrastructure and third-party service providers.
We are not responsible for failures, delays or interruptions caused by banks, payment gateways, card networks or other financial institutions beyond our reasonable control.
7. Cash on Delivery
Cash on Delivery (COD) may be available for selected orders, customers and delivery locations.
COD availability may be restricted or disabled for certain products, locations or orders at our discretion.
Additional verification may be required before a COD order is confirmed or dispatched.
8. Payment Confirmation
An order will be processed after successful payment confirmation, where applicable.
In certain circumstances, payment confirmation or order processing may be delayed if additional verification is required for security or fraud-prevention purposes.
9. Failed or Declined Transactions
If a transaction is declined or fails, please check with your bank or payment service provider.
If an amount has been debited from your account but your order was not successfully placed, please contact our support team with the relevant transaction details so that the payment can be investigated.
10. Refunds
Approved refunds will be processed according to our Refund & Returns Policy.
For eligible prepaid orders, refunds may generally be made through the original payment method or another suitable electronic payment method, as applicable.
For COD orders, approved refunds will generally be processed through an electronic payment method after the required details are provided and verified.
Refunds will be made in Indian Rupees (INR).
11. Refund Verification
We may request additional information or documents where necessary to verify a refund request and prevent misuse or fraudulent claims.
Refunds remain subject to the applicable Refund & Returns Policy and verification of the customer's claim.
12. Transaction Limits
Chav Maharashtrachi may impose reasonable limits on the number or value of transactions that can be processed through a particular payment method, payment instrument, account or other payment infrastructure.
We may refuse or restrict transactions that exceed applicable limits.
13. Suspicious or Unauthorized Transactions
For security purposes, Chav Maharashtrachi may review transactions that appear suspicious, unauthorized, fraudulent or otherwise irregular.
Where appropriate, we may:
- Delay order processing.
- Request additional verification.
- Restrict or cancel the transaction.
- Disable COD for particular orders or customers.
- Take other reasonable measures to protect customers and the business.
Where legally required, information may also be shared with relevant authorities.
14. Payment Security
We take reasonable measures to protect payment-related information and use authorized payment service providers where applicable.
Customers should never share their passwords, OTPs, PINs, CVVs or other confidential payment credentials with anyone claiming to represent Chav Maharashtrachi.
Chav Maharashtrachi will not ask you to share your OTP, PIN or CVV over phone, email or messaging services.
15. Limitation of Liability
Chav Maharashtrachi will not be liable for damages, losses, interest, claims or delays resulting from a transaction not being processed, being declined or being delayed due to circumstances beyond our reasonable control, including issues involving banks, payment gateways, card networks, internet connectivity or other financial service providers.
16. Changes to This Policy
We may update this Payments Policy from time to time to reflect changes in our payment methods, services, security procedures or applicable requirements.
Any updated version will be published on this page with the revised effective date.
17. Contact Us
For questions regarding payments, failed transactions, refunds or payment verification, please contact:
Chav Maharashtrachi
Email: support@chavmaharashtrachi.com
Please keep your order number and transaction/reference ID available when contacting our support team.